Order Processing Time & Shipping Policy

At Cocoyard Garden Supply, we strive to process and ship all orders as quickly as possible. Please note the following regarding our order processing times:

1. Processing Time: Orders are typically processed within 1-2 business days (Monday through Friday, excluding holidays). Orders placed after 3:00 PM or on weekends will be processed on the next business day.

2. Order Confirmation: Once your order is placed, you will receive an order confirmation email. Please check the details to ensure everything is correct. If you need to make any changes, please contact us as soon as possible.

3. Shipping Time: After your order has been processed, it will be shipped according to the shipping method you selected during checkout. Delivery times vary based on your location and the shipping method chosen.

4. Shipping Policy: Enjoy FREE Domestic Ground Shipping! We love to show our appreciation to all our loyal customers, we're excited to offer FREE domestic ground shipping on all orders at our store. Whether you're treating yourself to something special or searching for the perfect gift for a loved one, we want to make your shopping experience even sweeter. Shop now and enjoy free shipping on all items – because you deserve it!

5. Delays: While we make every effort to ensure timely processing and shipping, occasional delays may occur due to factors such as high order volume, or unforeseen events like weather or carrier delays.

6. Contact Us: If you have any questions about the status of your order, please don't hesitate to reach out to our customer service team at service@cocoyard.com .

Thank you for your understanding and continued support!